Shipping Policy
Last updated: [ 12-07-25 ]
We get it: when you order cookies, you want them delivered quickly, whole, and fresh. That's why we go the extra mile when packing and shipping.
When will your order be shipped?
If you order on a working day before 2 p.m.?
Your order will then be packed the same day and shipped the next working day via PostNL.
Do you order on weekends or public holidays?
We will then pick it up the next working day.
PostNL usually delivers within 1-2 business days. Please note that we depend on their planning.
Who will deliver my cookies?
We work with PostNL. As soon as your order is shipped, you'll receive a track & trace code. This way, you can see exactly when your package will arrive.
Where do we deliver?
We currently ship within the Netherlands.
Need something delivered outside the Netherlands? Send us a message, and we'll see what's possible.
What are the shipping costs?
Standard shipping (within the Netherlands): €6.95
Orders over €50? Shipping is free!
How do you package the cookies?
With care! And with love.
We use sturdy, food-safe packaging so your cookies don't break and stay fresh.
My package is delayed or lost – what now?
Oops, that's annoying. Check your track & trace code first.
If something isn't working or isn't right, please contact us at studiozoetbijsandra@gmail.com – we'll fix it for you.
Do you have any questions about shipping?
Feel free to send us an email or a message via social media.
Love,
The cookie team from Studio Zoet bij Sandra 🍪💌